Project Flooring Ltd Commitment To Quality
The quality system of Project Flooring Ltd is designed to:
Provide a quality system based on the best working practices that we can continuously operate to meet the standards demanded by our Customers, Partners & the ISO 9001:2008 Quality Management System.
We Aim to Demonstrate Our Commitment To Quality By:
- Ensuring that our current & potential customers will receive an enviable quality service on a consistent basis.
- Retain & attract new customers to ensure the profitability & development of the company.
- Continuously assessing our customer’s satisfaction levels to identify areas for potential improvement, review our objectives & involve staff members.
- Working as a team at every level to ensure we constantly identify, agree & deliver our customer requests reviewing & refining the way we work together to please our customers.
Achievement of our objectives will ensure that Project Flooring Ltd maintains an enviable reputation for customer service & satisfaction for both new & existing customers.
Our Objective is to measure the delivery of quality through:
- Improved profitability and retention of clients.
- Feedback from customers & clients to identify their perception & satisfaction of the services we provide.
- Consistently reviewing the quality system & implementing continuous improvements where possible.
- The Achievement of the Company’s business & quality objectives.