0845 6023271 f. 01634-297945 info@project-flooring.co.uk

Quality Policy Statement

Project Flooring Ltd Commitment To Quality

The quality system of Project Flooring Ltd is designed to:

Provide a quality system based on the best working practices that we can continuously operate to meet the standards demanded by our Customers, Partners & the ISO 9001:2008 Quality Management System.

We Aim to Demonstrate Our Commitment To Quality By:

  1. Ensuring that our current & potential customers will receive an enviable quality service on a consistent basis.
  1. Retain & attract new customers to ensure the profitability & development of the company.
  1. Continuously assessing our customer’s satisfaction levels to identify areas for potential improvement, review our objectives & involve staff members.
  1. Working as a team at every level to ensure we constantly identify, agree & deliver our customer requests reviewing & refining the way we work together to please our customers.

Achievement of our objectives will ensure that Project Flooring Ltd maintains an enviable reputation for customer service & satisfaction for both new & existing customers.

Our Objective is to measure the delivery of quality through:

  • Improved profitability and retention of clients.
  • Feedback from customers & clients to identify their perception & satisfaction of the services we provide.
  • Consistently reviewing the quality system & implementing continuous improvements where possible.
  • The Achievement of the Company’s business & quality objectives.

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